Q. How do purchase my order on the site?
To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.

Q. What are the payment methods available?
www.thetrendiestmy.com offers various kind of Payment Methods as shown below :-
1. Credit Card
Via SenangPay (Visa or Mastercard / Internet Banking) 

2. Invoice / Cheque / Offline Bank Transfer

Bank : Hong Leong Bank
Bank Account : 2140-0049-172
Account Name : Trend PS Enterprise

Bank : Maybank
Bank Account : 5128-8410-0598
Account Name : Trend PS Enterprise

After you made the payment, please send us the payment details of :
Bank Name :
Transaction Date :
Transaction Time :
Transaction Reference No :
Total ammount you have paid :
Your Order No :

You may scan and email us the above info to FB Messenger: m.me/overseasProduct or Wechat SHANSHAN0084 or Whatsapp 011-2688 0084

Note: Your purchased products will not be delivered until we have this confirmation.

Q. How to change my account personal information and shipping address?

  • Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.

Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Q. Can I cancel an existing order that have been made?
- Please contact our customer service via m.me/overseasProduct, or wechat: shanshan0084, or whatsapp 011-2688 0084 for further assistance.

- Strictly no cancel for order(s) that are shipping/ shipped.

Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia (RM).

Q. How long does the delivery usually takes?
We will ship your order on next working day after payment confirmation, for ready stock products. It takes 3 to 10 working days to arrive at your doorstep, however, depending on your location and courier company’s turn around time.

Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly contact FB Messenger: m.me/overseasProduct or Wechat SHANSHAN0084 or Whatsapp/Call 011-2688 0084 for us to clear your doubts.